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1900509 Requisition #

At Ingersoll Rand we are passionate about inspiring progress around the world.  We advance the quality of life by creating comfortable, sustainable and efficient environments. Our people and our family of brands—including Club Car®Ingersoll Rand®Thermo King®Trane®American Standard® Heating & Air Conditioning and ARO® - work together to enhance the quality and comfort of air in homes and buildings; transport and protect food and perishables; and increase industrial productivity and efficiency. We are a global business committed to a world of sustainable progress and enduring results. For more information, visit www.ingersollrand.com.

Ingersoll Rand is a diverse and inclusive environment.  We are an equal opportunity employer, dedicated to hiring a diverse workforce; including individuals with disabilities and United States qualified protected veterans.

 
Summary: 

The Rental Service Specialist is responsible for assisting the Trane office in the development and growth of their temporary solutions (rental) business.  Success will be measured by, orders/sales, market share, and profit goals for assigned office.  Must have excellent product and technical knowledge as well as interpersonal and presentation skills to work effectively with Trane office and Rental Services personnel and interact effectively with customers.

 
 
  • Develop and close sales opportunities to help grow emergency response rentals, number of cooling contingency plans and to move into non-emergency markets including planned, seasonal and special events rentals.
  • Create and design accurate and timely technical solutions based on the customer’s temporary needs and specifications based on existing rental equipment offering.
  • Develop rental quotes from initial request to proposal, to include rental equipment quotes to complete turnkey solution proposals.
  • Do quote follow up. Perform quote analysis to determine actions to improve future quote closure percentages.
  • Monitor customer satisfaction and effectively provide resolution to customer issues and problems.
  • Maintain acceptable rental project margins and minimum office financial requirements.
  • Support training of the office sales force in temporary solutions offering, key markets, and rental fulfillment.
  • Coordinate shipments and returns to and from jobs, in conjunction with the Rental Services fulfillment team.
  • Develop, foster and maintain good relationships with the Rental Services team, national accounts group, vertical market teams and sub-contractors.
  • Have the willingness and capability to respond to afterhours customer calls, requests and emergency rentals.
 Qualifications
  • Bachelor’s degree preferred, engineering desired. 
  • 3 - 7 years of commercial HVAC or rental experience preferred.
  • Must be tactful, professional, assertive, and an effective and clear decision-maker under pressure situations; ability to deal effectively with customers, sales assistants, and field sales force required.
  • Initiative and ability to recognize, prioritize, and perform required activities with minimum supervision or assistance required.
  • Must be able to recognize developing situations in order to react and diffuse complaints/potential problems, determine when additional assistance is needed, and involve upper management as required.
  • Ability to make effective promotional and in-depth technical presentations.
  • Strong interpersonal, communication, and team-player skills.
  • Proficiency in Microsoft Office.  Trane systems knowledge preferred.
 

We are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest. We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations. 

If you share our passion for inspiring progress—for bringing about bold shifts in how people, economies and societies operate—then you belong with Ingersoll Rand. Progress begins with you.

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