Service Technicians - South East Ireland - Trane Ireland
At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
A fantastic opportunity to join our team Trane Ireland team in Dublin. The role will be providing a key interface between customers, service back office and technicians dealing with a high volume of orders and enquiries, coordinating multiple and at times conflicting priorities to ensure customer satisfaction.
To provide electrical and mechanical repair/service to all Chiller/Rooftop equipment (compressors, driers, EXVs, TEVs, control panels) at customers premises.
Responsibilities:- To attend customer’s site to perform preventative maintenance on all Chiller/Rooftop equipment
- Maintain verbal and written communications with customers and others as seen necessary in a professional manner
- Consult with the technical or office-based personnel to achieve a clear understanding of specific job requirements as necessary
- Consult with the coordinators to ensure that all services under contract are completed to meet the detail of the contract and to the correct timeframe
- Consult with customers to ensure that any work conducted is with their approval
- Request additional parts on a timely basis to enable a proper timely workflow
- Inform co-ordination of any completed work or delay in works in a timely manner to enable the allocation of the next job avoiding any lost time
- Complete the electronic Engineers’ Job sheets
- Operate according to the guidelines given the Health & Safety Legislation
- Ensure all general and site safety issues are adhered to
- Relate any specific training needs
- Previous experience as a technician in HVAC business.
- Project Management qualification or experience
- Excellent phone and people skills
- Ability to work under pressure
- Strong verbal and written communication
- Ability to work confidently and efficiently with Microsoft Word, Outlook, PowerPoint, Excel & Access to produce correspondence and documents and to maintain presentations, records, spreadsheets, and databases
- Effective communication skills both oral and written
- Highly client-driven and initiative-taking
- Commercial acumen
- Flexibility and pragmatism in respect of the demands of the role and the seasonal nature of the business
- Strong Technical Bias to problem solving
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.