Service Sales Engineer

At Trane Technologies® we Challenge Possible. Our brands – including Trane® and Thermo King®  - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what’s possible for a sustainable world.

Currently we look for an experienced and proactive person for a position of Service Sales Engineer in Auderghem.

Job summary:

• Analyse and leverage on the existing installed base to promote our full services portfolio (repairs, maintenance, parts, upgrade of the existing units and rental).
• Maximize customer and order acquisition in line with company strategy.

• Overall responsibility for service sales and customer development in an assigned sales territory, by providing customer value through technical and commercial expertise and partnering.

Responsibilities:

• Customer & order acquisition for service products
• Identify potential opportunities with existing and new customers 
• Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction
• Encourage customer growth and loyalty to the company through continuous support and customer assistance
• Report according to company rules and use software/programs being obligatory in the company
• Prepare and review contract terms and conditions using standard Trane contract templates when applicable
• Develop, evaluate and discuss possible solutions with customer
• Actively participate in teamwork for projects/jobs defined by Supervisor
• Keep customer data base updated
• Implement local Service Business programs
• Achieve assigned sales and customer development quota through focus on service customer acquisition and development

Qualifications:

• Min. 3-4 years of experience in sales of services of technical products or equipment (preferred HVAC)
• Technical background within Heating, Cooling, Ventilation, and Air Conditioning
• Customer oriented, with highly developed sales skills
• Open minded, with willingness to learn and develop
• Communication skills and ability to build relationship with the customer
• Proficiency in languages: Flemish – mandatory, English – communicative level, French – nice to have
• PC skills

• Driving license and ability to travel (about 60% of time)

We offer competitive compensation and comprehensive benefits and programs that help our employees thrive in both their professional and personal lives. We are proud of our winning culture which is inclusive and respectful at its core. We share passion for serving customers, caring for others, and boldly challenging what’s possible for a sustainable world.

We are committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.