At
Trane TechnologiesTM and through our businesses including
Trane® and
Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
Job Summary:
We are looking for a Coupa Optimization Manager to join our indirect procurement organization. Reporting to the Coupa Leader you will work with a global team of 5 Coupa System Managers and Administrators based across Europe, India and North America. You will be the primary liaison across all functional groups for the support of the Coupa Procure to Pay platform. You will provide exceptional guidance in the areas of application support, process governance and improvement, data analysis and retrieval, report generation and general application activities. You will also play a leading role in accelerating the growth and adoption of Coupa throughout the enterprise while managing and maintaining the system in an efficient and effective manner. This role can be located in Brussels, Dublin, Prague or Epinal (France) and is open for virtual work.
Responsibilities:
• Intermediate Coupa platform administration including: Approval Chains, Commodities, Content Groups, Users, Integrations, Lookups and Lookup Values, etc.
• Coupa User administration including tickets for new users with assignment of roles & user access levels • Coordinate with IT, Accounts Payable, and Procurement to provide Coupa platform support, identify training needs, and make recommendations for functionality and business process improvements.
• Lead SIT/UAT Testing for upgrades and other enhancements; prepare and maintain test scripts
• Train and develop users in the utilization of Coupa to instill end user confidence when utilizing the platform. Host user calls to provide training to large audiences.
• Research and resolve integration errors related to master data, Purchase Orders, Receipts, and Invoices
Encourage users to utilize the enhancement request process and actively research, test, and execute user enhancements
• Actively engage with the Coupa Community to stay up to date with existing Coupa features, capabilities, and system limitations
Lead and support System Improvement, Coupa Deployment and enhancement features initiatives.
Qualifications:
Bachelor’s degree in business, IT, or another related discipline
• Prior experience in a similar role, working with Coupa
• Problem solving mindset with a high level of attention to detail
• Excellent oral and written communications skills in both technical and non-technical situations
• An independent thinker who works on their own initiative. You will have the ability and interest to learn how to work effectively with new hardware, software, and data; the initiative and resourcefulness to search for solutions and new knowledge on how to achieve a desired result; and independent thinking to prioritize the workload and determine how to best accomplish various tasks.
What would be even better?
• Working proficiency in a European language, ideally French, Spanish or Czech
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.