Ductless Technical Specialist

At Trane Technologies^TM  and through our businesses including Trane^® and Thermo King^®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Job Summary:

Trane has a new exciting opportunity to join our organization as a VRF Technical Specialist in the West Columbia, SC area. In this position you will be working closely with our contractor customers and internal service fulfillment team to ensure proper installation and startup.   You will also be providing sales support in the application of Trane VRF and Ductless products.

Thrive at work and at home: 

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!  
• Family building benefits include fertility coverage and adoption/surrogacy assistance. 
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.  
• Paid time off, including in support of volunteer and parental leave needs.    
• Educational and training opportunities through company programs along with tuition assistance and student debt support.  
• Learn more about our benefits here!

Responsibilities:

• Participate in VRF/Ductless post sales product success
• Monitor, and measure process and process measurements to effectively and efficiently meet customer needs in regards to all post sales ductless activity including but not limited to startup and warranty administration.   
• Maintain customer satisfaction by investigating concerns, advising corrective action, and communicating with customers, and co-workers. 
• Provide commercial and high level technical product sales training to district office personnel and customers as required. 
• Conduct field training of customers in the install and troubleshooting of VRF and Ductless products. 
• Able to troubleshoot VRF and Ductless products. 
• Assist customers in the startup and commissioning of VRF and ductless products.
• Build consultative relationships and trust with owners and contracting customers.
• Support district office performance by coaching sales personnel in competent VRF product sales, application, and customer support.
• Administration of warranty process and all post sales activity for ductless business.
• Participate in Mitsubishi DSG program as a representative for your district/territory. 

Qualifications:

• Associates or Bachelor’s degree in engineering or engineering technology with a minimum of three years’ experience in the application, selection, and/or installation of VRF systems; or equivalent combination of education and work experience. 
• Working knowledge of all facets of construction including mechanical, electrical, plumbing systems, etc. preferred. 
• Must be able to travel throughout assigned territory

Base Pay Range:  $75,000-100,000 + bonus incentive plan 

This position has been designated as Hybrid and will include work taking place at the branch, remotely & in the field. 
Disclaimer:  This base pay range is based on US national averages.  Actual base pay could be a result of seniority, merit, geographic location where work is performed. 

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.