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Cust Service-Order Entry Rep

1904261 Requisition #
At Ingersoll Rand we are passionate about inspiring progress around the world.  We advance the quality of life by creating comfortable, sustainable and efficient environments. Our people and our family of brands—including Club Car®, Ingersoll Rand®Thermo King®, Trane®, American Standard® Heating & Air Conditioning and ARO® - work together to enhance the quality and comfort of air in homes and buildings; transport and protect food and perishables; and increase industrial productivity and efficiency. We are a global business committed to a world of sustainable progress and enduring results. For more information, visit www.ingersollrand.com.

Ingersoll Rand is a diverse and inclusive environment.  We are an equal opportunity employer, dedicated to hiring a diverse workforce; including individuals with disabilities and United States qualified protected veterans.

Job Summary:Order Management Specialist

  • Responsible to execution of an oversea order from booking to shipment.

  • Responsible to co-ordinate and work with a virtual oversea team.

  • Co-ordination with production planner and operations for timely readiness of order w.r.t customer requirement

  • Co-ordination with Engineering for design issue.

  • Co-ordination with shipping team to ensure shipment to customer.

  • Responsible to co-ordinate with customer/ distributor for issue resolution on delivery

  • Responsible to forecast revenue w.r.t to backlog in system

  • Responsible to co-ordinate with sales team for resolving issues relates to order entry , scope of change.

  • Responsible to co-ordinate with customer for timely shipment of order.

  • Responsible to follow global guidelines and standard work of order management


Graduate / BE Mechanical

Key Competencies:
  • MS Office ( Excel, Word  & Powerpoint  )

  • Knowledge of  Oracle R12 ERP software

  • Understanding of Purchase order, Shipping documents, INCO terms, freight terms

  • Basic understanding on Export / import transactions.

    We are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest. We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations. 

    If you share our passion for inspiring progress—for bringing about bold shifts in how people, economies and societies operate—then you belong with Ingersoll Rand. Progress begins with you.

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