Business Systems Analyst Internship
At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
What’s in it for you:
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.
Job Summary：
Work with the Business Operations Support team to assist Trane North America with process improvement and development. Responsibilities include software application set up, testing, implementation, process support, troubleshooting application problems, developing user training and creating user instructions and support documentation for Trane field sales office and manufacturing applications.
Where is the work:
On-Site (5 days)
From Monday to Thursday, work onsite with your colleagues. On Fridays, choose your work location, balancing what your work requires
Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office
This is a virtual position
What you will do:
• Provide customer service to field, manufacturing and internal customers on a daily basis.
• Work with team to continually develop business processes and system enhancements.
• Understand integrated business systems configuration options and tools.
• Identify application problems and provide resolutions in a timely manner.
• Provide training and support of end users for Trane North America.
• Update user training and documentation for specific business processes.
• Develop and manage process improvement plans in regard to specific business processes.
• Observe and document any malfunction of the software and offer reasonable solutions for correction.
• Work with other groups within Trane to establish best practices and implement management strategy.
• Work closely with Trane Technologies Corporate IT, Trane Operations teams, Manufacturing Plants, Americas Accounting Center, Climate Solutions Application Owners, and third party technology vendors.
• Assist with application requirements and lead user acceptance testing for the application deployment process.
• Assist in developing tools for offices to monitor and measure processes including report definitions and data validation.
• Work on ad hoc project teams to further define processes/systems.
• Up to 10% travel to various Trane and/or vendor field sites required.
Equal Employment Opportunity:
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.