Air Side Equipment Sales Support Engineer
Job Summary：
Developing long-term customer relationships and maximizing account penetration and customer retention by developing HVAC air side system related solutions.
Responsibilities:
· Prepare detailed proposals and estimates for air side equipment, ensuring compliance with customer specifications and project requirements.
· Provide technical support to Sales Managers and their customers regarding air side HVAC systems, product selections, application advice and equipment configuration/sizing.
· Prepare project transition documents, ensuring all necessary information is communicated for seamless hand-off to the operations team.
· Updating and maintaining CRM system.
· Assist sales team during pre-sales activities, including client meetings, site surveys and technical discussions.
· Coordinate with engineering, manufacturing and operations team to ensure seamless project execution.
· Provide post-sales technical support, troubleshooting and follow up.
· Attend job site visits, which may require working outdoors or in mechanical/equipment rooms and exposure to variable weather conditions, moving parts, heights, and other environmental factors.
· Participate in training sessions, which may include travel to international factories or training centres.
- Remain up-to-date with product offerings, technical developments, and industry standards.
Qualifications:
Education & Experience:
· Bachelor's degree in engineering, engineering technology, business or equivalent from a four-year college or university preferred, or equivalent combination of education and experience.
· Trilingual proficiency in Cantonese, Mandarin and English, with excellent written and verbal communication skills as communication with Trane Chinese factory is required.
· Strong attention to detail and ability to read and interpret technical drawing/specification.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.